1st September 2008


1. Marketing and Recruitment Workshops

2. Immigration Advisers Authority

3. Requests for Proposals

4. PACE Update

5. China Ministry of Education Regulations and Approval Procedures for Sino-Foreign Joint Programmes

6. Conclusion of the New Zealand-ASEAN Free Trade Agreement – Gains for New Zealand’s Education Exporters

7. FIFA U-17 Women’s World Cup in New Zealand – School ticket offer

8. Using Web 2.0 to Attract Students

9. Saudi Students in Trouble in India

 

 

1. Marketing and Recruitment Workshops

In February 2008 Education New Zealand commissioned EAIE (European Association for International Education) to deliver a workshop on ‘Turning Ambitions into Results – how to recruit the best students for your institution’.  This workshop was extremely well received by the participants, and led to requests for ‘MORE!’   We also received a number of emails from those who had heard about the workshop from others who had attended, wanting to register their interest for the next one!

Education New Zealand are delighted to advise that as part of the EEIDF (Export Education Industry Development Fund) work programme, the trainers of this previous workshop – Tim Rodgers (International Education Consultant, and presenter at the ENZ conference this year), Thijs van Vugt (co-owner and partner in iE&D Solutions – consultancy firm for international education and development), and Chris Price (Director, MJD Consultancy Ltd), will be returning in March 2009 to deliver further workshops on marketing and recruitment.

Some evaluation feedback from the previous workshop on these trainers:

“It was excellent to have facilitators of such a high standard.  Their combined experience was most valuable.  I enjoyed getting a global viewpoint and to hear about other countries experiences – positive and negative”. 

And some feedback on the workshop itself:

"An extremely worthwhile 3 days.  I have come away with much to focus on and improve!  Thanks to the lads!”

“As a person involved in international marketing but without any marketing background, this workshop was extremely valuable for me and my institution. Thanks to Education NZ for organising such a great professional development opportunity”

“This was the best and most useful PD I’ve gone to in many years – including conference – I even brought our Principal in for the last 2 sessions as it is so relevant and thought provoking.  I would definitely like to see these presenters back – they just know”

We are proposing to run two 3-day workshops – one in Auckland and one in Christchurch (subject to demand) and are keen to receive your input into which modules will be of most value to you.  Please click HERE to register your interest in attending this workshop.  For further information, please contact Kathy Phillips.

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2. Immigration Advisers Authority


As you will have seen in the August 18 e-news, Education New Zealand is working on behalf of the industry to clarify the implications of the new Immigration Advisers Licensing Act. ENZ is seeking an exemption for offshore education advisers, and onshore institutions.

ENZ is currently in conversation with Immigration New Zealand’s policy and legal team, trying to negotiate a win-win outcome on this complex issue. We will keep you updated about any developments in future editions of e-news.

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3. Requests for Proposals

As part of ENZ’s ongoing commitment to bringing you relevant and important research, we have put forward three Requests for Proposals.

The research to be commissioned will cover important issues such as regional differences in the China market, a comparative analysis of Australia’s international students with ours, and how to capitalise on offshore government scholarships and student loan schemes.

The RFPs are all posted on the Education New Zealand website HERE. You can also find them on the GETS website.


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fern 4. PACE Update

The draft 2009 PACE Calendar was distributed and discussed at the ENZ Conference; if you missed out it is available online HERE
Discussions are underway regarding a potential Education Fair for New Zealand in the eastern Russian cities of Vladivostok and Khabarovsk, information is available online HERE or you can participate in the online discussion in our Community Forum, click HERE if you have not already registered for login.

Please get in touch with Sarah if you have ideas, suggestions or queries about PACE.


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fern 5. China Ministry of Education Regulations and Approval Procedures for Sino-Foreign Joint Programmes

For any organisations looking to deliver joint programmes in China, this summary on China Ministry of Education Regulations and Approval Procedures for Sino-Foreign Joint Programmes, provided by Guergana Guermanoff, Education Counsellor Beijing may prove very helpful. This summary includes links to the three sets of regulations governing joint Sino-foreign schools and programmes; along with a brief overview of re-registration of existing programmes, the Registration of New Sino-Foreign Joint Programmes, and Distance Delivered Education.    
Also for your reference is a NZ EMBASSY UNOFFICIAL TRANSLATION on Guidelines for the Implementations of the Regulations of the People’s Republic of China on Chinese-Foreign Cooperation in Running Schools.   
These documents can also be found at Education New Zealand's resource section of the main website, under Industry Support.

And don’t forget, you can discuss these and other documents on our new Community Forum. If you haven’t registered for a login, you can do it now.

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fern 6. Conclusion of the New Zealand-ASEAN Free Trade Agreement – Gains for New Zealand’s Education Exporters

Late last week the Minister for Trade Negotiations, Hon Phil Goff, announced the conclusion of free trade negotiations with the Association of Southeast Asian Nations, or ASEAN.  The group is made up of Indonesia, Malaysia, Philippines, Singapore, Thailand, Brunei Darussalam, Vietnam, Lao PDR, Myanmar and Cambodia.  Education New Zealand has been briefed on the outcome of the negotiation, and we understand that the agreement offers significant and positive gains for New Zealand’s education exporters in at least two ASEAN countries.  The final text is being proof checked and translated, and will be made available to ENZ at the conclusion of this process.  Once we have a final text, we will provide an analysis for educational institutions with details on the specific gains for education exporters.

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fern 7. FIFA U-17 Women’s World Cup in New Zealand – School ticket offer

A truly global sporting event is coming to New Zealand this year with the country playing host to the first ever FIFA U-17 Women’s World Cup.

The 32-match tournament, to be held in Auckland, Hamilton, Wellington and Christchurch from 28 October to 16 November, will feature 16 of the world’s best footballing nations including our very own Young Football Ferns.

All FIFA tournaments are run the same as the main FIFA World Cup – the biggest sporting event in the world – so this is a chance to taste that atmosphere right here in our own backyard.

Plus New Zealand will be on show to an estimated worldwide television audience of 125 million with more than 150 territories having bought the broadcasting rights.

The Local Organising Committee is running an initiative to get schools involved. Primary and intermediate schools in each region have an opportunity to attend the first round match for just $5 per student with teachers and supervisors able to attend for free.

Schools that take up this offer will receive educational resource kits for pupils to study the countries involved in the World Cup. An ‘Adopt a Team’ initiative is also being offered to Secondary Schools.

To find out more visit www.nzfootball.co.nz or http://nzsoccer.com/page/fifa_u17_womens_world_cup.html or email info@fifau17.co.nz

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fern 8. Using Web 2.0 to Attract Students

(via The Australian)

It should be the hottest game in town for university communications: how to use web 2.0 technology to entice prospective students to respond to the imperative marketing demand: "Look at me." But a way of measuring its value so far eludes those who have to "sell" the university in the social networking world of MySpace, Facebook and their ilk.

"It's very much the buzz of the moment, everyone is talking about how we are positioning ourselves in the marketplace," says RMIT University's marketing director Jenny Beckman-Wong. "This space we call Web 2.0 is driven by users, so it's no longer the domain of the corporate marketers, it's driven by people."

For "people", read gen Y, the cohort born between the early 1980s and early '90s. Everyone is after them, says the University of Queensland's office of marketing and communications director, Shaun McDonagh. "The changes in trends made by gen Y are really starting to take effect and that's giving greater prominence to social networking," he says.

McDonagh argues it is early days, so no one should hold their breath waiting for a quick measure of what works. "Certainly any university using these sites would be following the performance of individual websites, but compared to what?" McDonagh says.

Queensland University of Technology's marketing and communications director Tony Wilson acknowledges the need for caution. "It's really much more at the communications end of marketing, rather than selling," he says. "Too much overt marketing is counter-productive: you will generate a backlash. You must deliver what is promised and if not you will be punished with loss of trust."

Silicon Valley-based Daniel Guhr, academic consultant with the Illuminate Consulting Group, agrees the university world is on a learning curve. He warns: "External communities are home to hundreds of millions of potential recruits, but focusing in on likely recruits is a major challenge. Most (universities) are still befuddled. There is not a good sense yet of how you exploit it."

He agrees that primarily the sites present opportunities for marketing, and if universities get that right, recruiting is a secondary, although important, effect. His report, Web 2.0: Student Recruiting Strategies for New Zealand Education Providers, will be released in October.

Simply acquiring a presence on Facebook or MySpace is not enough. "It doesn't do a thing for you, you may not actually have a stake in this," he says. Those who gain a stake are the ones who are perceived as cool, credible and useful by demanding gen Y.

Another specialist in the field of social network sites is UQ's Melissa Gregg, an Australian Research Council postdoctoral fellow investigating the extent to which internet and mobile technologies are blurring public and private lives.

She says universities may risk alienating students with attempts to exploit social networking sites. "At what point is it for free time, not university?" Gregg asks. "Will the students get resentful that the university is invading their space?"

For Guhr, there is no choice because it is such a potentially powerful weapon. "Harvard will always be Harvard, they don't need this, but it could make a big difference for the middle order universities, which is everyone ranked between 50 and 500."

Beckman-Wong confirms universities have to step up if they are to understand and manage the challenge. "Web 2.0 is about a way of life and if you look at the webspace in terms of university websites, they are very much a passive environment," she says. It's not enough to drop information on to a website, however well designed. "Out there people are saying 'I want to choose where and how I get information'," she says.

Students are on the sites already in numbers - as individuals, and in groups and communities - so universities have to be present across a fair spread given the gen Y proclivity for zipping between sites. RMIT, for example, along with others, has an island on the online virtual world Second Life. Its social networking portfolio also includes the video sharing website YouTube, MySpace, and Facebook, the micro-blog site Twitter and the photo-sharing site Flickr.

But it also pays to keep upgrading the institution's website in gen Y-friendly ways. "For undergraduates it has been about creating stand-alone micro-websites to meet their expectations, for example, with minimal navigation, (and) having a lot of video has been important," QUT's Wilson explains.

QUT's micro-website "makeit" has a career skills quiz enlivened by an animated dog. It has also reworked the long-time standard, "frequently asked questions", using a series of short video clips filmed on the street, of students talking about their experiences. The aim is to increase "stickiness", that is, retaining the attention of users for many minutes, as opposed to scoring only cursory visits. Another success for QUT has been its Facebook application, YOUni, which students use to research a list of the university's courses. "If their friends have it too they can see what courses their friends are in," Wilson says.

Another way of becoming visible is placing current students of the university in cyberspace. University of Sydney has various sites including Facebook, and videos on YouTube, but undergraduate marketing manager, Susanna Wills-Johnson talks up the success of the student blogging program it runs. "We started with student blogs in December 2005 and it's been very effective for us in terms of student recruitment and marketing," she says.

It's the new version of an age-old marketing method, she explains. "We find word of mouth is the best technique, especially at the undergraduate level, so student blogs seemed a natural extension of that."

"(Blogging) enables prospective students to log on and ask questions regarding the university, to ask about lectures, about studying for exams," she says. There were four bloggers in December 2005, now there are 12.

Differentiating between audiences is important, says UQ's McDonagh, although all social networking sites are invaluable for "people under more time pressure" who can use them as a way to get questions answered quickly, he says. "School leavers can watch a promotional clip on YouTube focusing on what you might expect at an open day, looking for what the experience of going to the university will be like." Academic staff use the university's Second Life island to conduct virtual classroom sessions with remote students; and its Facebook site is particularly popular with alumni keen to stay in touch with each other.

"Postgraduates tend to be a bit more pragmatic and want to know from people in the courses what it's like, what the reputation of the university is in their field," he says. "They are interested in chatroom discussion rather than video clips."

QUT's Tony Wilson agrees there is potential to pique the interest of those hard to get postgraduates. "They need a completely different thing: we think it's less about persuading them it's a good idea than helping them think about how to do it in a busy life," Wilson says. "Probably (we need) a lot of search engine marketing because probably the first thing they will do is 'Google'."

But while universities tackle the challenge of using this new technology strategically and imaginatively, she urges them to be wary.

Facebook and MySpace, for example, are corporate-owned websites and once another institution, such as a university, tries to make use of them complex issues arise.

"The kinds of information students have in their profiles become the property of those corporations," she says. "There has been some press around the possibilities of what Facebook could do with that information. Because the terms of agreement suggest they own everything you put on there."

"What happens (if anything went wrong), if the university has branded itself in that online environment?"

Guhr is sanguine, arguing no university could be held responsible for material on sites such as Facebook which they neither own nor control and that gen Y has no particular concerns about privacy and are well-used to advertisers and marketers pitching products tailored to their profiles.

The main game is sorting out measurability. Although log-ins, users and other measures of quantity are easily taken, "they don't tell you anything" he says.

"What you need is qualitative tools that tell you about relationships measurement." This includes an assessment of how many people are spreading the word through their groups and what they are saying. But he is also hopeful that efficient, cost-effective solutions to qualitative measurement will start to flow in the next two to three years.

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fern 9. Saudi Students in Trouble in India

You can file this one under “thank goodness it didn’t happen here”!

Saudi Gazette report

A group of Saudi students was reportedly chased and assaulted by a mob of Indians in New Delhi earlier this week following a hit-and-run traffic accident.

The Saudi Ministry of Higher Education confirmed the incident on Tuesday when a Saudi student in his car ran over a pedestrian and tried to speed off.

A source at the Ministry of Higher Education denied claims by the Saudi scholarship students at New Delhi’s Hamdard University that the ministry was unconcerned about their plight following the mob attack.

The source told Al-Watan Arabic daily that the ministry has been in contact with the Saudi Embassy and the Cultural Attaché’s office in New Delhi to find out the details of the incident and also to ensure that Saudi students do not encounter any further problems with the Indian authorities or other students at the University.

Jamia Hamdard University, established in 1989, is one of the six universities in the Indian capital.
It offers undergraduate, graduate and PhD courses in Science, Pharmacy, Medicine, Nursing Management studies and IT, Islamic Studies and Social Sciences and Allied Sciences. The University has about 2,000 students from all over India and other countries, and 170 teachers
The source did not give the names of the Saudi students involved in the street fight but said that the student in the car was chased and beaten by an Indian man.

The source said other Saudi students who intervened were beaten up by the crowd of Indians.
The source said the ministry expects every Saudi student sent on scholarship abroad to portray a good image of the Kingdom by respecting the laws and regulations of the host country.
If any Saudi scholarship student abroad is found guilty of wrongdoing, appropriate action would be taken against them according to the regulations, the source said.

The source said that the the Saudi Cultural Attaché’s Office represents the ministry overseas, New Delhi included, and that the students involved in the street violence might be returned to the Kingdom if the Attaché’s Office report proves wrongdoing on their part.

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